FAQ

Frequently Asked Questions, and their answers of course...

Calibration fail, what can I check?
Calibration is a critical step in A§E. Good calibration guarantees that the presentation levels are correct and that there is sufficient headroom to accommo...
Fri, 7 Jun, 2019 at 4:24 PM
Can I change the language of Audiqueen?
Yes you can.  Just go to the operator field (Under the Ribbon tab Environment) … And change the language…
Wed, 5 Jun, 2019 at 5:28 PM
What are admin rights?
Audiqueen has several user types: Administrator, Standard or Read-Only.  All users need to be authorized, either by username and password, or through LDAP. ...
Thu, 13 Jun, 2019 at 10:50 AM
How do I use the Administrator Tools?
You need Admin rights to enter the Administrator Tools. Click on the Audiqueen crown at the top left of the Audiqueen window and then on Administrator Tool...
Mon, 17 Jun, 2019 at 10:38 AM
How can I export a number of test results to one file?
It can be very useful to export a number of test results into one file, for instance to send this information to a colleague who can import them into his ow...
Tue, 4 Jun, 2019 at 10:50 AM
How can I export a video from Audiqueen?
It is possible to define the video format (mpeg, wmv, flv) in the video settings (click here for more details). After recording, you can either imm...
Tue, 4 Jun, 2019 at 10:52 AM
How can I export results to Excel?
There are 2 ways to export Audiqueen data to Excel. Export Result Lines of 1 test type of 1 patient Use the Shift or CTRL button to  multi-select a numbe...
Tue, 28 May, 2019 at 9:58 AM
How can I merge 2 results into 1?
It can happen that you have 2 parts of one test result separately.  In that case they appear as 2 lines in the results grid.  But you may prefer to combine ...
Tue, 28 May, 2019 at 10:03 AM
How can I merge the results from 2 patients?
It may occur that by accident the same patient was entered twice in Audiqueen. In that case both instances of the same patient may contain test results. Onc...
Tue, 4 Jun, 2019 at 10:54 AM
Do I get support after purchasing Audiqueen?
We have made much effort to make Audiqueen as intuitive as possible. Audiqueen comes with a comprehensive manual and help function.  Should you need more he...
Tue, 4 Jun, 2019 at 10:58 AM